About Us
ISS Insurance Group is a family-owned business that has been protecting individuals, families, and businesses since 2012. Our main goal is to provide customers with quality, affordable coverage with an agent they can trust while ensuring the accessibility and customer service you expect from a local agent.
Our mission is to build successful partnerships with each of our clients – getting to know them thoroughly so that we may effectively fulfill their insurance needs. Through these mutually beneficial relationships, we are then able to open the doors of opportunity for our clients, providing them with excellent coverage, for a price they’re comfortable with.
Our agents are local, meaning they care about your family the way an insurance agent should. They’re your neighbors, your friends, even your family. You won’t be dealing with an automated call center, you’ll be talking to your agent, one-on-one whenever you like. We invest a great deal of time getting to know you to ensure you get the coverage that is right for you.
Our Team
Mike Cook, honored as one of the Coles County 40 Under 40 in 2024, currently serves as Agency Manager at ISS Insurance Group. With over 13 years of experience in the insurance industry, including the past 7 years at ISS, Mike has built a successful career marked by dedication and expertise.
His community involvement is extensive. Mike is the current Chairman of the Mattoon Salvation Army Advisory Board, President of the Board at the Mattoon Community Food Center, and serves as Table Chair for the One Stop Community Christmas, managing the Mattoon Kiwanis underpants table. He is also a past President of the Mattoon Kiwanis Club, past President of Mattoon Emerging Leaders (MEL), and a former Mattoon Chamber Ambassador and Board Member.
Mike is a proud father to Jonah and Addyson. In his spare time, he enjoys spending time with his family, friends, and two black labs, Willow and Roxi.